Describe the no-start condition
Tell Vanguard what happens when you try to start the vehicle so the request has useful context before dispatch.
Roadside jump start
Battery jump-start assistance.
A discharged battery can leave a vehicle completely stationary. Vanguard provides roadside jump-start assistance when the vehicle will not start and the request can be safely and practically serviced at its current location.
Before You Request
What matters for this roadside call.
Exact location is important
Provide a street, landmark, parking lot, or current location so travel distance and access can be reviewed.
A jump start is not a battery diagnosis
The service is intended to help start a vehicle with a discharged battery. A successful jump does not determine the long-term condition of the battery or charging system.
How It Works
From request to roadside service.
Request a battery jump
Submit the vehicle, location, and what happens when you attempt to start it.
Confirm the service
Vanguard reviews availability, travel distance, access, and the approved service price.
Jump-start assistance
After dispatch, roadside jump-start assistance is performed at the vehicle location.
Pricing & Approval
Battery Jump starts at $69.
The listed amount is a starting price. Travel distance, vehicle type, accessibility, service complexity, and roadside conditions can change the final price. If the approved amount changes, Vanguard communicates it before service begins.
Requests between 11:00 PM and 7:00 AM include the listed $30 after-hours service charge.
Before dispatch
Submit the service request with the exact vehicle location. Vanguard reviews the call, confirms the approved amount, and coordinates dispatch based on availability.
Start Roadside RequestQuestions
Battery Jump FAQ.
How much does a battery jump start at?
Roadside battery jump-start service starts at $69. Travel distance, vehicle type, accessibility, and roadside conditions can change the final approved price.
Does a jump start mean my battery is good?
No. A jump start is intended to help get the vehicle started. It does not establish the long-term condition of the battery, alternator, starter, or charging system.
What information should I submit?
Provide the vehicle, exact location, and what happens when you attempt to start it. Those details help Vanguard evaluate the call.
Do you accept battery-jump requests beyond the 20-mile local area?
Yes. Extended-distance requests are considered based on availability, travel distance, service type, and roadside conditions.
Is there an after-hours charge?
Yes. Requests between 11:00 PM and 7:00 AM include the listed $30 after-hours service charge.
Ready When the Road Isn’t.
Send the vehicle location and service details.
Local service covers approximately 20 miles around Dover, Kentucky; extended-distance requests can reach approximately 65 miles.